Managed IT Services
Oxygen can help keep your key business tools like email and internet up and running by working to reduce the amount of issues that you experience. With our Managed Services Program we’ll have technicians looking after your network to deal with issues BEFORE they affect your productivity.
Our Managed IT Services Program can address your critical business needs by:
- Giving you peace of mind: Let us be your network watchdog, enabling you to focus on your core business activities instead of putting out fires when network disruptions occur
- Enabling continuing business productivity by proactively detecting and resolving issues BEFORE they happen through scheduled preventative maintenance activities that are designed to keep your network operating as efficiently as possible
- Safeguarding the integrity of your network by providing regular checkups to ensure that operating system patches, antivirus updates and other important elements of your network are being proactively guarded. We reduce the likelihood that your network will be compromised by a virus, worm, hacker or other malicious attack
- Access to a wealth of IT expertise, tools and experience: Our staff has over 45 years of combined experience and is accredited by Cisco, CompTIA, Microsoft, Dell and others. We use industry-leading management tools to provide you with the highest level of IT security and service possible
- Availability, Performance and Predictive failure monitoring to ensure your key business resources such as servers, applications, and many other devices and services are functioning optimally and efficiently
- Backup System Monitoring to ensure that your system backups occur as scheduled and that your important business data is backed up properly
- Virus Protection Monitoring and Malware Protection Monitoring to ensure that your programs are functioning properly updated both on your systems and server. Anti-Spam services are also included to protect MS Exchange.
- Patch Level Management to ensure that the Windows servers in your network are always updated with the latest security patches
Comprehensive reporting to continually inform you about the current health of your network and to outline the work performed.